In our continuous effort to enhance the toolkit of Managed Service Providers (MSPs), we at Virtual Administrator are excited to announce the release of our newest batch of Agent Procedures. These scripts are designed to give you the power to enable or disable the password manager across the most widely used browsers: Chrome, Edge, and Firefox. Understanding the diverse needs of MSPs, we’ve developed both browser-specific and all-in-one solutions to cater to every scenario.
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Managing Local Admin passwords with Kaseya
One of the challenges we had on our MSP side is dealing with how to setup and manage a local admin account that can be used by our techs. Historically there are a few ways to handle this. Use a Domain Admin account. – This is fine in most cases, since the Domain Admin is…
How to Keep Windows 10 Versions Current Using Kaseya RMM
One of the questions we consistently get asked is “Why is my version of Windows 10 not up to the latest feature release?”. The answer is simply that Microsoft doesn’t push these feature updates out via the traditional patch management process, so all your patches can be up to date, and you can still have…
Protect Against Phishing with a Creative Mailprotector Filtering Rule
These days it can be difficult to see the difference between real and fake emails. Spammers, hackers, and phishing have gotten more and more sophisticated. Now, instead of sending casual “You got money from a Nigerian prince” emails, malicious senders are starting to research their targets and send much more believable emails. They’ll probe for…
Controlling Notification Emails From Mailprotector
By default Mailprotector sends notifications up to three times per day depending on if new spam is waiting in the quarantine for you. This can add up rapidly if you have several distribution lists associated with your account since, by default, you’ll get a notification for each distribution list along with your email account. Controlling…
Is Your Account Secure? Security in an MSP World
In the past month there have been numerous articles about cities and MSPs who have gotten busted with cryptoware. Damages vary from a few hundred thousand to tens of millions in lost time and revenue. As MSPs we are in a sweat-inducing position of not just being responsible for our own machines, but also the…
5 Step Patch Management Health Checkup
With yet another Wannacry scare out in the wild it is a good time to take a second and check if your machines are patching properly. Many of our partners take advantage of our automatic patch policies but they aren’t available across all of our servers and not all of our partners are even using…
Mailprotector For Email HIPAA and Other Compliance Standards
This is a question we get a lot here at Virtual Administrator. Does Mailprotector work with X Compliance requirement. Could be HIPAA, could be a certain datacenter or other industry compliance. It is important to know what you are getting and what you aren’t getting with Mailprotector. In fact, almost all security and compliance questions…
Bracket — The Service That Sells Itself
Bracket email encryption is an awesome service because of how easy it is to use. But there is an added benefit to how Bracket operates because of how visible it is. Many IT related services try their best to stay out of the way and hum quietly in the background, but not Bracket. Bracket is…
Secure Your Endpoint Admin User Account Without Locking Out Your End-Users
The constant struggle between giving end-users control without giving them the ability to blow up their machines has been the bane of Managed Services for decades now. It seems like there are a thousand ways to lock up a machine but few offer the freedom of allowing clients to do what they wish while still…
Etiquette For The Easiest Mail Encryption Service In The World
One of the most popular offerings we have right now is Mailprotector’s Bracket Email Encryption service. And for good reason, Since its release Bracket has gotten so popular because it allows you to send encrypted messages without the need for a username / password or the requirement to download special software or install certificates on…