Service Alerts

Cogent service restored

March 8, 2024

Cogent’s system status page removed the reference to master case HD303515885 “major fiber cut in the DMV region”. Please let us know if experience any connectivity issues. Everything looks stable from our end. We’ve appreciate your patience during the outage. Thanks, VA Support

Cogent outage – Kaseya and GMS servers unavailable

March 8, 2024

We are monitoring closely and will update this page as soon as service is restored. VA Support

Network Status – eCogent (cogentco.com)

“Customers located in the Washington, DC area may be experiencing an outage. There is a major fiber cut in the DMV region. There is no ETR at this time. The master case is HD303515885.”

Kaseya Server maintenance complete

March 8, 2024

All Kaseya Servers are back up and functioning normally.

VA Support

Maintenance on K2 is ongoing. Go1 and VA4 are finished.

March 8, 2024

We applied Kaseya’s latest patch 9.5.18 last night. Go1 and VA4 are patched and operational.

K2 experienced a number of issues. We are working with Kaseya support and hope to have it operational within the next few hours.

VA Support

Kaseya on-prem Server maintenance starting tonight at 10:00 PM ET

March 7, 2024

We will be performing maintenance on our on-prem Kaseya servers – go1, k2 and va4.
Your server may be unavailable during this period.

VA Support

Kaseya and GMS Server maintenance complete

February 29, 2024

The Kaseya and GMS Servers are back up and functioning normally.

VA Support

Kaseya on-prem and GMS Server maintenance starting tonight at 10:00 PM ET

February 29, 2024

We will be performing maintenance on our on-prem Kaseya servers – go1, k2 and va4. We will also be working on our GMS servers.
Your server may be unavailable during this period.

VA Support

Kaseya on-prem Server maintenance starting tonight at 10:00 PM ET

February 22, 2024

We will be performing maintenance on our on-prem Kaseya servers – go1, k2 and va4.

Your server may be unavailable during this period.

VA Support

Kaseya Server maintenance complete

January 18, 2024

The Kaseya Servers are back up and functioning normally.

VA Support

Kaseya on-prem Server maintenance starting tonight at 10:00 PM ET

January 18, 2024

We will be performing maintenance on our on-prem Kaseya servers – go1, k2 and va4.

Your server may be unavailable during this period.

VA Support