We mentioned this in our April Patch Blog, but we wanted to do a separate post to make sure everyone sees and understands the implications of this anomaly. Issue: Some Windows 11 machines with 23H2 are not getting the latest Cumulative Updates (CU). Symptom: The machine will appear to be fully patched, not only to Kaseya but also if you run Windows Update. However, if you run a Hot Fix check for either March or April’s CU, neither is installed. How to locate: We have a script you can find on ClubMSP called Windows 11 – Check Latest Cumulative Update (CU). You create a custom field and then run the script. It will check for either KB5053602 or KB5055528. If you don’t want to download and run the script, you can simply run this PowerShell command either locally or from within LiveConnect: if (Get-HotFix | Where-Object { $_.HotFixID -in @(‘KB5053602’,…
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Yahoo Releasing Email Addresses? Wow, Bad Idea!
So it looks like Yahoo finally is trying to reclaim some of the millions of defunct email addresses which have likely been idly sitting on their servers collecting dust. While this means that they’ll be able to offer some great new email addresses for users signing up to their network, it would appear to present…
Virtual Administrator Presents To Connect Booster
We had the wonderful opportunity to share what Virtual Administrator does with our friends at Connect Booster. Below is a web recording of the webinar. It was great fun, and hopefully we shared something of value with Connect Booster and their clients. If you’re interested in catching the rerun I’ve published it below for your…
Automating Your Income – Connect Booster Webinar
Ryan Goodman from Connect Booster came on the line with us to share about their revolutionary MSP billing software called ConnectBooster. While it is built to operate with Connectwise, they also have modules coming out which work with Tigerpaw, Autotask, or with companies that have no PSA system in place. Introduction [evp t=videoboxone vid=”9e3H4Xz78-U” size=”0″…
June 2013 Patch Recommendations
5 Security Bulletins were released – 1 Critical, 4 Important, and 0 Moderate This Month In Brief We have not uncovered any widespread problems with any of these patches and are releasing all of them. MS13-047 is rated Critical and patches a vulnerability in all versions of Internet Explorer. After your next patch cycle completes…
New Bulk Pricing On SonicWall GMS
I don’t know what Chris has been taking in the last few months, but he has gone on a price slashing spree, bringing steep discounts to Intronis and now to GMS (not to mention the previously mentioned new prices on IT Essentials!) GMS now has bulk pricing available for anything over 25 firewalls, bringing the…
First look at Kaseya's IT Essentials
You’ve been asking, and we are finally able to deliver! Kaseya has opened up their latest program to Virtual Administrator partners bringing in a whole new slew of modules which have been taking form in the last year. So what are the new modules am I talking about? Mobile Device Management Policy Management Domain Discovery…
Using Kaseya Copy Settings function to do Bulk Updates
Kaseya’s Copy Settings function is often overlooked, but is a very powerful way to make bulk changes to one or more agents. Read below to learn about how to use this function in different use cases. Use Case #1 – “Oops.. I installed the wrong template on a machine!” Hey, don’t sweat it,…
Changing Emails on Kaseya Alerts and Monitor Sets
Kaseya makes it easy to add or replace email addresses on specific alerts and monitor sets. They can be changed down to the specific machine and specific alert. While none of these changes are difficult, some (like changing Event Set Alerts) are a little tedious, but hopefully the instructions below will help.…
How to find software license keys through Kaseya
Kaseya is one of those softwares that just goes deeper and deeper. One of those little known things which is possible through Kaseya is to be able to find software license keys. You know how it goes. Your customer asks you to install Office on their latest machine and you say “Great where is the…
A Healthy Dose of CYA – Recording Remote Sessions
You haven’t been a managed services provider long if you haven’t been questioned about having unfettered access to your client’s machines before. The beauty of a tool like Kaseya is that it allows you to remediate any issues swiftly, and often silently keeping your client’s business in motion without them really knowing much about what…