In our continuous effort to enhance the toolkit of Managed Service Providers (MSPs), we at Virtual Administrator are excited to announce the release of our newest batch of Agent Procedures. These scripts are designed to give you the power to enable or disable the password manager across the most widely used browsers: Chrome, Edge, and Firefox. Understanding the diverse needs of MSPs, we’ve developed both browser-specific and all-in-one solutions to cater to every scenario.
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Upgrading to Kaseya IT Essentials from IT Center
Upgrading to IT Essentials is a simple process, just follow the steps below: 1) Check your Kaseya Portal tab to see if “Upgrade” is showing under the “My Account” tab. If you DON’T see it, send us an email and we will enable it for you (sales@virtualadministrator.com) 2) This is IMPORTANT! Whatever day you…
[Webinar] Non-Profit Work In IT Organizations
Join us Friday @ 3pm ET for a webinar on Non-Profit work in IT Organizations. Some of you have probably spoken with Robyn Ilsen since she started helping us with calls here at Virtual Administrator, but many of you are likely entirely unaware of her interaction with Non-profit work here within our company. Robyn spends…
Lenovo NitroPDF Pro: Critical Update
If you have been struggling with Windows Update failing on Lenovo computers, it might be because of a default software install from Lenovo called NitroPDF and associated Nalpeiron License manager. One of our partners, NoWorriesIT, reported to us earlier today that Lenovo’s version 7 of NitroPDF Pro is causing problems with Windows Update. Symptoms from Lenovo’s…
Kaseya Core Training – Part 1
Virtual Administrator’s training on Kaseya has become so popular it is bordering on legendary. Chris Amori has put together a fantastic crash course that has helped well over 1,500 managed services companies get their start over the years. In this video series we will see the first installment of Chris’ training program available publicly to…
July 2013 Patch Recommendations
7 Security Bulletins were released – 6 Critical, 1 Important, and 0 Moderate This Month In Brief We have not uncovered any widespread problems with any of these patches and are releasing all of them. This is an important patch Tuesday. Although the number of bulletins is not remarkable, 6 of the 7 are rated…
LVHD 2013 – Helpdesk and NOC Services
Trevor from Live Virtual Helpdesk came on the line with us a week and a half ago and shared some of what LVHD has been up to in recent months. They have added and fully integrated a NOC solution as well as beefed up their help desk offering. As one of the last virtual help…
[Webinar] HIPAA is here — Legislation Finally Creeping Into The World of Managed Services [Tuesday @ 2pm ET]
*Edit* This was a fantastic call with Justin who explained a great deal about the state of coverage and liability in the industry. You can contact him for more information here. Justin Reinmuth from MR Insurance is going to be speaking this coming Tuesday at 2PM ET about the HIPAA Omnibus ruling that is going…
Kaseya Purchased By Insight Venture Group
Our in-boxes exploded this morning with the news of Insight Venture Capital group purchasing Kaseya. Partners have been wondering what this means for Virtual Administrator and for Kaseya. Of course, during a time of transition like this, things can be uncertain, but we wanted to make sure that all of our partners know that the…
Yahoo Releasing Email Addresses? Wow, Bad Idea!
So it looks like Yahoo finally is trying to reclaim some of the millions of defunct email addresses which have likely been idly sitting on their servers collecting dust. While this means that they’ll be able to offer some great new email addresses for users signing up to their network, it would appear to present…
Virtual Administrator Presents To Connect Booster
We had the wonderful opportunity to share what Virtual Administrator does with our friends at Connect Booster. Below is a web recording of the webinar. It was great fun, and hopefully we shared something of value with Connect Booster and their clients. If you’re interested in catching the rerun I’ve published it below for your…