Chris

How to identify and remove Dell eDellRoot certificate vulnerability using Kaseya

You may have heard about the latest certificate vulnerability, this one from Dell. There are actually two certificates that are exposed, one called eDellRoot which is factory installed by the Dell Foundation Services application, designed to make support easier.   The 2nd one is probably less common, it is called the DSDTestProvider certificate, and is only…

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Control Windows 10 upgrades by Uninstalling KB3035583 through Kaseya

Some of your client’s may have already, or soon will, call you about the little “pop-up” regarding an “invitation” to upgrade to Windows 10.   You can thank Microsoft for this, who quietly included this piece of adware are in the KB3035583 patch release. If you Google “KB3035583 Windows 10”, you will find many articles about…

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How to manually approve a patch in Kaseya

There are times with Kaseya that you simply don’t want to globally approve a patch, such as a Service Pack release, or today we had a Microsoft patch (KB3046002) that would fail if installed with other patches and is possibly part of a patch issue that shows “Stage 3 of 3…”.    For whatever reason, if…

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Using Kaseya Live Connect (KLC) with Chrome version 42 +

So our friends at Google Chrome,  in an effort to make the world a better place, have of course made life with Kaseya more difficult!     Chrome has disabled the use of the NPAPI (Netscape Plugin API) in the browser by default, so now the KLC plug-in will no longer function. There is good news and…

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4 Reasons you should register your SonicWall firewall with GMS

When you sign up with our SonicWall GMS (Global Management System), we ask you to delete your firewall from your MySonicWall account, so that it can be absorbed by our GMS MySonicWall account.      This freaks people out a little bit, especially if they have never worked with us before. If you are not…

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Taming POODLE using Kaseya

So yet another SSL vulnerability was discovered, and this one is not something they can simply issue a patch for, as it takes advantage of the existing SSL 3.0 protocol.  The only fix is to basically turn the protocol off, so it can’t be used. If you want full information about POODLE , you can read about…

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