Chris

Kaseya Views – Workstations but no laptops!

Any of you that have been through one of my training classes know that I LOVE views!  I think they are one of the most under-touted features of Kaseya. For a long time I have had a “View-All Workstations” and “View-All Laptops”, but the workstation view also includes laptops, and often I want to change…

Read More

Using Kaseya Agent Icon to send emails

Ever wanted an easy way to get your clients to send you an email when they need support? Why not use the Kaseya icon? Here are the steps: 1. Go to Agent Tab, Configure Agents, and select Agent Menu. 2. In the center area, find the 4th check-box from the top (#1). Check the box,…

Read More