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Mailprotector releases new MX servers with increased TLS security

Mailprotector releases new MX servers with increased TLS security

For those of you that have been with us for a while and have some older domains, Mailprotector recommends updating the MX records. These new MX servers offer improved compatibility with TLS connections. The older records will continue to work in most circumstances but the new ones may help when a sender enforces TLS connections. If your MX needs updating you will see “Incorrectly configured” for the MX Records Status. To find this status you need to navigate to the domain view in Mailprotector. So open your reseller account -> open the customer -> select a domain. Click on that box to see the recommended MX records.  All that is changing is the “.com.us” is replaced by “-com.inbound”  (dot replaced by a dash, and “us” replaced by “inbound”) Updating the MX records will not disrupt email delivery. To update your MX records you need to log into your domain DNS…

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Patch Notes For November 2011

This month’s patch Tuesday patch information based on our internal analysis. Feel free to leave a comment if you have additional information on any of these patches. New Security Bulletins Severity MS11-083 The vulnerability could allow remote code execution if an attacker sends a continuous flow of specially crafted UDP packets to a closed port…

Do you really have what it takes to build a successful MSP?

Nearly every day I get a phone call from a startup MSP and I hear an entire plan of how that managed services company is going to kick things off the ground and rocket off into the stars. How many actually make it that far? Less than those start, I’ll tell you that much. In…

Troubleshooting Kaseya Live Connect (KLC)

Things to try when Kaseya Live Connect (KLC) doesn’t seem to be working… In July I wrote a blog article about how to improve the performance of KLC by pre-installing the KLC modules on a scheduled basis.     With the release of 6.2, this is still a best practice.    If you have your own on-premise KServer…

How to go live with Virtual Administrator's IT Center

We often get asked “After my trial period is over, how do I get started?”, so I thought I would share with you the steps! Going live with Virtual Administrator’s IT Center is easy, just follow the steps below. As you get near the end of your trial, you will get some emails to remind…

Improving Efficencies with Intel vPro

What a wonderful webinar we had on Intel vPro. Eric Townsend from Intel, Mike Sheffey from Kaseya, and Chris Amori from Virtual Administrator shared the past, present, and future of vPro and how you can use it to save you and your customer’s money and time. A complete recording of the webinar is included below.…

Getting on our Hosted GMS Platform without divulging your master password

One of the requirements to connect a SonicWall device to a GMS server is to enter in the master username and password of the device you want to sync up with Hosted GMS. Since we do the entering part for you on our Hosted GMS service, we end up collecting that username and password so…

Is your Kaseya Agent out of date?

One of the best ways to keep your agents working at optimum levels is to keep them updated. There are several types of updates that come out… major version and minor updates. Major version updates are changes to the 1st or 2nd numbers in the version chain (i.e. 5.1 to 6.0, or 6.0 to 6.1). As…

Improving the performance of Kaseya’s Live Connect (KLC)

The midnight oil is burning over at Kaseya’s KLC dev team, and every release makes the product better and better, however, one of the downsides is that the code has to be updated more frequently, and many report delays in connecting to their machines. In this blog article, I am going to share with you…

Use Views to show Agents affected by Agent Procedures (Scripts)

Some of you may have seen our Webinar on using Kaseya K2 to audit your machines,  to verify the versions of 3rd party software.  In short, you run the script(s) on the machines you are auditing, and the script writes a series of tags to the Procedure Log, and we use those tags to generate…

Troubleshooting Kaseya K2 Monitor Sets

Troubleshooting Monitor Sets that are Not Responding Monitor sets are an important part of Kaseya’s ability to maintain the health of your servers and workstations. Monitor set can perform three separate tasks,   monitor Windows PerfMon counters (Counter Thresholds), monitor services (Services Check) or monitor a Process (Process Status). Kaseya monitor sets are fairly easy…