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Overcoming the Fear of Selling Managed Services – 7 Tips To Selling As a Small MSP

Overcoming the Fear of Selling Managed Services – 7 Tips To Selling As a Small MSP

An MSP will not grow without customers. And customers will not buy unless you sell them on Managed Services. If you’re a small MSP you are probably wondering how to best sell your service. I have been running a professional services small business of some kind or another for decades now, and what I have to share with you here are the things I constantly have to remind myself. This blog post is really written for me. But hopefully, it inspires you as well. Grit your teeth and raise your prices. Lets be honest. If you only have a few customers, I’m willing to bet you aren’t charging them a ton of money. Sometimes, as a new MSP, you’ll get that one big contract that carries you. But most of the time, even that one “big contract” is a ton of work for a moderate sum of money. If you…

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Featured Top 200 MSP

Today we’re proud to announce that we have been featured as a top 200 MSP in North America. This is an exciting announcement for us, and we’re very excited to continue working hard to keep that title. This marks the third time that Network Depot has appeared on the list. A big thank you to…

New Site

Virtual Administrator is excited to announce a new website. We’re sanding off the rough edges over the next two weeks and preparing for the launch of a new Virtual Administrator program (ClubMSP). Stay tuned for more information. We’re going to be in touch with our partners to get you setup with an account and help…

Kaseya KLC Rocks! (no I haven't been drinking!)

Give Kaseya Live Connect (KLC) another try.   I know you are probably thinking I have gone off the deep end, the Kaseya community site has plenty of messages about problems with KLC, and I have written several blog articles about how to make it more efficient, but something happened a few weeks ago that…

Give Your Clients Remote Control Access To Their System Using Kaseya

In version 6.2, Kaseya allowed SaaS partners to give their users access to their machines.  Follow the easy instructions below to provide your clients more value from your service. Click on Agent Tab (Button #1) Go to Configure Agents-> Portal Access (#2). Select the computer you wish to give remote access to (#3) Give them…

Kaseya releases Kaseya AV 1.2 (KAV)

Kaseya has released the next update to their Kaspersky implementation in their RMM tool. KAV 1.2 bring, among other things, server support.

Patch Notes For November 2011

This month’s patch Tuesday patch information based on our internal analysis. Feel free to leave a comment if you have additional information on any of these patches. New Security Bulletins Severity MS11-083 The vulnerability could allow remote code execution if an attacker sends a continuous flow of specially crafted UDP packets to a closed port…

Do you really have what it takes to build a successful MSP?

Nearly every day I get a phone call from a startup MSP and I hear an entire plan of how that managed services company is going to kick things off the ground and rocket off into the stars. How many actually make it that far? Less than those start, I’ll tell you that much. In…

Troubleshooting Kaseya Live Connect (KLC)

Things to try when Kaseya Live Connect (KLC) doesn’t seem to be working… In July I wrote a blog article about how to improve the performance of KLC by pre-installing the KLC modules on a scheduled basis.     With the release of 6.2, this is still a best practice.    If you have your own on-premise KServer…

How to go live with Virtual Administrator's IT Center

We often get asked “After my trial period is over, how do I get started?”, so I thought I would share with you the steps! Going live with Virtual Administrator’s IT Center is easy, just follow the steps below. As you get near the end of your trial, you will get some emails to remind…

Improving Efficencies with Intel vPro

What a wonderful webinar we had on Intel vPro. Eric Townsend from Intel, Mike Sheffey from Kaseya, and Chris Amori from Virtual Administrator shared the past, present, and future of vPro and how you can use it to save you and your customer’s money and time. A complete recording of the webinar is included below.…