Say hello to “Recall,” a new addition with Windows 11 Update 24H2 that started rolling out earlier this week—but is it a helpful tool, or are we asking for a privacy nightmare?
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Give Your Clients Remote Control Access To Their System Using Kaseya
In version 6.2, Kaseya allowed SaaS partners to give their users access to their machines. Follow the easy instructions below to provide your clients more value from your service. Click on Agent Tab (Button #1) Go to Configure Agents-> Portal Access (#2). Select the computer you wish to give remote access to (#3) Give them…
Kaseya releases Kaseya AV 1.2 (KAV)
Kaseya has released the next update to their Kaspersky implementation in their RMM tool. KAV 1.2 bring, among other things, server support.
Patch Notes For November 2011
This month’s patch Tuesday patch information based on our internal analysis. Feel free to leave a comment if you have additional information on any of these patches. New Security Bulletins Severity MS11-083 The vulnerability could allow remote code execution if an attacker sends a continuous flow of specially crafted UDP packets to a closed port…
Do you really have what it takes to build a successful MSP?
Nearly every day I get a phone call from a startup MSP and I hear an entire plan of how that managed services company is going to kick things off the ground and rocket off into the stars. How many actually make it that far? Less than those start, I’ll tell you that much. In…
Troubleshooting Kaseya Live Connect (KLC)
Things to try when Kaseya Live Connect (KLC) doesn’t seem to be working… In July I wrote a blog article about how to improve the performance of KLC by pre-installing the KLC modules on a scheduled basis. With the release of 6.2, this is still a best practice. If you have your own on-premise KServer…
How to go live with Virtual Administrator's IT Center
We often get asked “After my trial period is over, how do I get started?”, so I thought I would share with you the steps! Going live with Virtual Administrator’s IT Center is easy, just follow the steps below. As you get near the end of your trial, you will get some emails to remind…
Improving Efficencies with Intel vPro
What a wonderful webinar we had on Intel vPro. Eric Townsend from Intel, Mike Sheffey from Kaseya, and Chris Amori from Virtual Administrator shared the past, present, and future of vPro and how you can use it to save you and your customer’s money and time. A complete recording of the webinar is included below.…
Getting on our Hosted GMS Platform without divulging your master password
One of the requirements to connect a SonicWall device to a GMS server is to enter in the master username and password of the device you want to sync up with Hosted GMS. Since we do the entering part for you on our Hosted GMS service, we end up collecting that username and password so…
Is your Kaseya Agent out of date?
One of the best ways to keep your agents working at optimum levels is to keep them updated. There are several types of updates that come out… major version and minor updates. Major version updates are changes to the 1st or 2nd numbers in the version chain (i.e. 5.1 to 6.0, or 6.0 to 6.1). As…
Improving the performance of Kaseya’s Live Connect (KLC)
The midnight oil is burning over at Kaseya’s KLC dev team, and every release makes the product better and better, however, one of the downsides is that the code has to be updated more frequently, and many report delays in connecting to their machines. In this blog article, I am going to share with you…