We mentioned this in our April Patch Blog, but we wanted to do a separate post to make sure everyone sees and understands the implications of this anomaly. Issue: Some Windows 11 machines with 23H2 are not getting the latest Cumulative Updates (CU). Symptom: The machine will appear to be fully patched, not only to Kaseya but also if you run Windows Update. However, if you run a Hot Fix check for either March or April’s CU, neither is installed. How to locate: We have a script you can find on ClubMSP called Windows 11 – Check Latest Cumulative Update (CU). You create a custom field and then run the script. It will check for either KB5053602 or KB5055528. If you don’t want to download and run the script, you can simply run this PowerShell command either locally or from within LiveConnect: if (Get-HotFix | Where-Object { $_.HotFixID -in @(‘KB5053602’,…
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Slow/Inaccurate Kaseya Patch Scans with Windows 7 SP1
To avoid problems with patching Windows 7 SP1 machines, Virtual Administrator is recommending running both of these agent procedures on all Windows 7 SP1 machines that have older versions of the Windows Update Client. Those of you that are on VA’s on-prem KServers, can locate the scripts in the VA Scripts-> Patch Deployment folder. Everyone…
Managing firewalls with a GMS MySonicWALL sub-account
GMS Firewall Registration In order to fully manage your firewall through SonicWALL’s GMS the firewall needs to be registered in the GMS’ MySonicWALL account or an account associated with that account – i.e. a GMS MySonicWALL sub-account. (see our previous blog post: “4 Reasons you should register your SonicWall firewall with GMS” ) When a…
[Webinar Replay] How to run a successful Workspace as a Service (WaaS) program
Scott Bechtold from CloudJumper was willing to spend some time with our partners and do a Q&A style webinar where he answers all kinds of questions related to running a Workspace as a Service program. Learn Scott’s experience pricing the workspaces, finding new clients, selling the benefits of a service such as this, and more.…
Auditing GPO policies in Kaseya for “Authenticated Users” for patch KB3159398
In our last newsletter on Patch Friday, we talked about denying patch KB3159398 because of the problems it would generate for you if you have a GPO that maps drives or printers. (If you missed this, you can review this InfoWorld article. ) We were unsuccessful in coming up with a working script that would…
[Webinar Replay] How to price and package a WaaS solution (Workspace as a Service)
Thanks for being on the call everyone! Here is a video replay along with supporting documentation for the webinar we just did on Pricing and Packaging a Workspace as a Service offering! Please note that pricing included in this webinar and in the linked documents on this page are subject to change and may not…
Managing Java updates through Kaseya
Have you been struggling to keep Java up to date? What about removing old, vulnerable versions? This has been a big pain for us, but I am pleased to announce our new 2016 Java Install/Update script for Kaseya. We have spent over 150 hours struggling to deal with this issue. The old installers we had…
Kaseya KAV Definitions not updating? Do you even know?
So in the never-ending saga of KAV functionality, we discovered that after the 9.2.13 patch, many (about 15%)of our endpoints didn’t seem to be getting updated virus definitions. We have sadly gotten used to the mismatch between the console and the agent, but in the past, it was always the console that was wrong, the…
Virtual Administrator’s February 2016 Patch Recommendations
13 Security Bulletins were released – 6 Critical, 7 Important, and 0 Moderate This Month In Brief We have not uncovered any widespread problems with any of this month’s Security Bulletins and are releasing all of them. Denied Non-Security Bulletin Updates: KB3123862 has been denied MS16-009, MS16-011, MS16-012, MS16-013, MS16-015 and MS16-022 are rated Critical.…
Kaseya releases patch to fix Firefox Live Connect Support!
Great news this week! Kaseya finally released patch 9.2.0.11 to fix the long standing problem of Kaseya Live Connect (KLC) working with Firefox. Up to this point, if you tried to run Live Connect on a recent version of Firefox you would get the dreaded “Plug-in Crashed” message. If you are on our hosted servers,…
Get printer page counts with Kaseya script
We had an interesting request from one of our partners yesterday, their client wanted an email with the page count of a printer. At first we were thinking it couldn’t be done, we would have to set up KNM to monitor the printer, and at best we could print a chart or something. In researching…