In our continuous effort to enhance the toolkit of Managed Service Providers (MSPs), we at Virtual Administrator are excited to announce the release of our newest batch of Agent Procedures. These scripts are designed to give you the power to enable or disable the password manager across the most widely used browsers: Chrome, Edge, and Firefox. Understanding the diverse needs of MSPs, we’ve developed both browser-specific and all-in-one solutions to cater to every scenario.
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How to identify and remove Dell eDellRoot certificate vulnerability using Kaseya
You may have heard about the latest certificate vulnerability, this one from Dell. There are actually two certificates that are exposed, one called eDellRoot which is factory installed by the Dell Foundation Services application, designed to make support easier. The 2nd one is probably less common, it is called the DSDTestProvider certificate, and is only…
Virtual Administrator’s November 2015 Patch Recommendations
12 Security Bulletins were released – 4 Critical, 8 Important, and 0 Moderate This Month In Brief 12 Security Bulletins were released – 4 Critical, 8 Important We are releasing KB3097877 (MS15-115). As you recall Microsoft rereleased it last Thursday claiming the updated patch corrected all of the problems. Since then we have only seen…
Virtual Administrator’s October 2015 Patch Recommendations
6 Security Bulletins were released – 3 Critical, 3 Important, and 0 Moderate This Month In Brief We have not uncovered any widespread problems with any of these patches and are releasing all of them. MS15-106, MS15-108 and MS15-109 are rated Critical. After your next patch cycle completes you should follow up and make sure…
Creating a service “beachhead” to turn cold prospects into hot customers
Anyone who has spent time trying to sell managed services knows that it is not a cheap proposition to a customer. Just waltzing into a prospect’s company and getting them to commit to a four or five figure per month contract can be a difficult pill for them to swallow — no matter the value…
Virtual Administrator’s September 2015 Patch Recommendations
12 Security Bulletins were released – 5 Critical, 7 Important, and 0 Moderate This Month In Brief 12 Security Bulletins were released – 5 Critical, 7 Important We have not uncovered any widespread problems with any of 12 Security Bulletins and are releasing all of them. MS15-094, MS15-095, MS15-097, MS15-098 and MS15-099 are rated Critical.…
Virtual Administrator’s August 2015 Patch Recommendations
14 Security Bulletins were released – 4 Critical, 10 Important, and 0 Moderate This Month In Brief 14 Security Bulletins were released – 4 Critical, 10 Important We have not uncovered any widespread problems with any of 14 Security Bulletins and are releasing all of them. We have seen problems with KB3087916 and KB3081424 have…
Virtual Administrator’s July 2015 Patch Recommendations
14 Security Bulletins were released – 4 Critical, 10 Important, and 0 Moderate This Month In Brief 14 Security Bulletins were released – 4 Critical, 10 Important We have not uncovered any widespread problems with any of these patches and are releasing all of them. MS15-065, MS15-066, MS15-067 and MS15-068 are rated Critical. After your…
Virtual Administrator’s June 2015 Patch Recommendations
8 Security Bulletins were released – 2 Critical, 6 Important, and 0 Moderate This Month In Brief We have not uncovered any widespread problems with any of these patches and are releasing all of them. MS15-056 and MS15-057 are rated Critical. MS15-059 is rated Important but many feel it should have been rated Critical. This…
Control Windows 10 upgrades by Uninstalling KB3035583 through Kaseya
Some of your client’s may have already, or soon will, call you about the little “pop-up” regarding an “invitation” to upgrade to Windows 10. You can thank Microsoft for this, who quietly included this piece of adware are in the KB3035583 patch release. If you Google “KB3035583 Windows 10”, you will find many articles about…
Adding Activation keys to SonicWall GMS in 8 easy steps
We sometimes get asked to move the SonicWall back to the partner’s MySonicWall account so they can add an activation key, but in reality you should be able to add your own keys, even while the firewall is inside Virtual Administrator’s GMS MySonicWall account. Just follow the instructions below: 1. Take note of the current Subscription…