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6 Security Bulletins were released – 4 Critical, 1 Important, and 1 Moderate We have not uncovered any widespread problems with any of these patches and are releasing all of them. Noteworthy Patch News Critical update MS12-071 for Internet Explorer is the top priority this month. However the problem only affects IE 9 so the…

Installing Anti-Virus can often be a little painful.  If you are working with Kaspersky (KAV), here are a few basic troubleshooting steps from our Virtual Administrator support Guru,  Jim Bulger: 1)    Check to see if the install was successful but script timed out before verification  After a failed install check the end point for the avp.exe…

7 Security Bulletins were released – 1 Critical and 6 Important We have not uncovered any widespread problems with any of these patches and are releasing all of them. MS12-064 is the top priority this month.  After your next patch cycle completes you should follow up and make sure this is installed.  MS12-066 and MS12-067…

We recently ran across a combination of events that might lead to your paying for more Kaseya SaaS agents than you need.

Chris Amori gives a crash course on Kaseya patch management. He shares his rules of patch management as well as working with Patch status.

1 Out of Band Security Bulletins were released – 1 Critical Due the urgency of this release we have immediately approved it in all patch policies. SaaS partners managing their own patch policies should consider approving this immediately if not already automatically approved by the Default Approval Status for Critical (High Priority) updates. Exploitability Publically…