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Kaseya’s Kaspersky Anti-Virus (KAV) will not automatically update/upgrade to the latest version.  While virus definitions are updated automatically, the software itself requires manual updating. Verifying that KAV is up-to-date can be a little confusing.  KAV 1.4 was released in October and replaced KAV 1.3.  The older version is identified as “Kaspersky Anti-Virus 2010” (Kaspersky 9)…

7 Security Bulletins were released – 5 Critical, 2 Important, and 0 Moderate We have not uncovered any widespread problems with any of these patches and are releasing all of them. Noteworthy Patch News Of the 5 critical patches released MS12-077 should be the top priority. This Internet Explorer flaw affects all versions however it…

6 Security Bulletins were released – 4 Critical, 1 Important, and 1 Moderate We have not uncovered any widespread problems with any of these patches and are releasing all of them. Noteworthy Patch News Critical update MS12-071 for Internet Explorer is the top priority this month. However the problem only affects IE 9 so the…

Installing Anti-Virus can often be a little painful.  If you are working with Kaspersky (KAV), here are a few basic troubleshooting steps from our Virtual Administrator support Guru,  Jim Bulger: 1)    Check to see if the install was successful but script timed out before verification  After a failed install check the end point for the avp.exe…

7 Security Bulletins were released – 1 Critical and 6 Important We have not uncovered any widespread problems with any of these patches and are releasing all of them. MS12-064 is the top priority this month.  After your next patch cycle completes you should follow up and make sure this is installed.  MS12-066 and MS12-067…

We recently ran across a combination of events that might lead to your paying for more Kaseya SaaS agents than you need.