We mentioned this in our April Patch Blog, but we wanted to do a separate post to make sure everyone sees and understands the implications of this anomaly. Issue: Some Windows 11 machines with 23H2 are not getting the latest Cumulative Updates (CU). Symptom: The machine will appear to be fully patched, not only to Kaseya but also if you run Windows Update. However, if you run a Hot Fix check for either March or April’s CU, neither is installed. How to locate: We have a script you can find on ClubMSP called Windows 11 – Check Latest Cumulative Update (CU). You create a custom field and then run the script. It will check for either KB5053602 or KB5055528. If you don’t want to download and run the script, you can simply run this PowerShell command either locally or from within LiveConnect: if (Get-HotFix | Where-Object { $_.HotFixID -in @(‘KB5053602’,…
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Virtual Administrator’s January 2016 Patch Recommendations
9 Security Bulletins were released – 6 Critical, 3 Important, and 0 Moderate This Month In Brief 9 Security Bulletins were released – 6 Critical, 3 Important We have not uncovered any widespread problems with any of these patches and are releasing all of them. MS16-001, MS16-002, MS16-003, MS16-004, MS16-005, MS16-006 are rated Critical. After…
Virtual Administrator’s December 2015 Patch Recommendations
12 Security Bulletins were released – 8 Critical, 4 Important, and 0 Moderate This Month In Brief 12 Security Bulletins were released – 8 Critical, 4 Important We have not uncovered any problems with any of the Security Bulletins and are releasing all of them. Denied Non-Security Bulletin Updates: KB3114409 and KB3102429 have been denied…
How to identify and remove Dell eDellRoot certificate vulnerability using Kaseya
You may have heard about the latest certificate vulnerability, this one from Dell. There are actually two certificates that are exposed, one called eDellRoot which is factory installed by the Dell Foundation Services application, designed to make support easier. The 2nd one is probably less common, it is called the DSDTestProvider certificate, and is only…
Virtual Administrator’s November 2015 Patch Recommendations
12 Security Bulletins were released – 4 Critical, 8 Important, and 0 Moderate This Month In Brief 12 Security Bulletins were released – 4 Critical, 8 Important We are releasing KB3097877 (MS15-115). As you recall Microsoft rereleased it last Thursday claiming the updated patch corrected all of the problems. Since then we have only seen…
Virtual Administrator’s October 2015 Patch Recommendations
6 Security Bulletins were released – 3 Critical, 3 Important, and 0 Moderate This Month In Brief We have not uncovered any widespread problems with any of these patches and are releasing all of them. MS15-106, MS15-108 and MS15-109 are rated Critical. After your next patch cycle completes you should follow up and make sure…
Creating a service “beachhead” to turn cold prospects into hot customers
Anyone who has spent time trying to sell managed services knows that it is not a cheap proposition to a customer. Just waltzing into a prospect’s company and getting them to commit to a four or five figure per month contract can be a difficult pill for them to swallow — no matter the value…
Virtual Administrator’s September 2015 Patch Recommendations
12 Security Bulletins were released – 5 Critical, 7 Important, and 0 Moderate This Month In Brief 12 Security Bulletins were released – 5 Critical, 7 Important We have not uncovered any widespread problems with any of 12 Security Bulletins and are releasing all of them. MS15-094, MS15-095, MS15-097, MS15-098 and MS15-099 are rated Critical.…
Virtual Administrator’s August 2015 Patch Recommendations
14 Security Bulletins were released – 4 Critical, 10 Important, and 0 Moderate This Month In Brief 14 Security Bulletins were released – 4 Critical, 10 Important We have not uncovered any widespread problems with any of 14 Security Bulletins and are releasing all of them. We have seen problems with KB3087916 and KB3081424 have…
Virtual Administrator’s July 2015 Patch Recommendations
14 Security Bulletins were released – 4 Critical, 10 Important, and 0 Moderate This Month In Brief 14 Security Bulletins were released – 4 Critical, 10 Important We have not uncovered any widespread problems with any of these patches and are releasing all of them. MS15-065, MS15-066, MS15-067 and MS15-068 are rated Critical. After your…
Virtual Administrator’s June 2015 Patch Recommendations
8 Security Bulletins were released – 2 Critical, 6 Important, and 0 Moderate This Month In Brief We have not uncovered any widespread problems with any of these patches and are releasing all of them. MS15-056 and MS15-057 are rated Critical. MS15-059 is rated Important but many feel it should have been rated Critical. This…