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COMPLETED: Kaseya and GMS data center relocation

Kaseya and GMS are fully connected at the new location

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UPDATE: Kaseya and GMS data center relocation

The Kaseya servers are up. We are still working on GMS and hope to have it up by noon on Sunday.

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Our Top 10 Kaseya Scripts for Daily IT Work (+2 more because we couldn’t choose)

Since the inception of Virtual Administrator there has been one guiding principle that has driven us: automation. Kaseya is all about making things easier and over the years they have built an incredibly powerful scripting engine that, when combined with other technologies like PowerShell and VB script, can do just about anything. Our “Agent Procedures”…

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5 Ideas on how to train your customers to email tickets instead of calling in

5 Ideas On How to Train Your Customers To Email Tickets Instead of Call

Your customers want a dedicated resource to help with their technical troubles. Who wouldn’t? I can certainly appreciate wanting immediate support when I’m struggling. But as an MSPs, you need to be an expert at resource management. And two of the most expensive resources for MSPs are telephone and/or in-person support. Before I dive into…

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