Service Updates

Cogent service restored

Cogent’s system status page removed the reference to master case HD303515885 “major fiber cut in the DMV region”. Please let us know if experience any connectivity issues. Everything looks stable from our end. We’ve appreciate your patience during the outage. Thanks, VA Support

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Cogent outage – Kaseya and GMS servers unavailable

We are monitoring closely and will update this page as soon as service is restored. VA Support Network Status – eCogent (cogentco.com) “Customers located in the Washington, DC area may be experiencing an outage. There is a major fiber cut in the DMV region. There is no ETR at this time. The master case is…

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Kaseya Server maintenance complete

All Kaseya Servers are back up and functioning normally. VA Support

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Maintenance on K2 is ongoing. Go1 and VA4 are finished.

We applied Kaseya’s latest patch 9.5.18 last night. Go1 and VA4 are patched and operational. K2 experienced a number of issues. We are working with Kaseya support and hope to have it operational within the next few hours. VA Support

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Kaseya on-prem Server maintenance starting tonight at 10:00 PM ET

We will be performing maintenance on our on-prem Kaseya servers – go1, k2 and va4.Your server may be unavailable during this period. VA Support

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Kaseya and GMS Server maintenance complete

The Kaseya and GMS Servers are back up and functioning normally. VA Support

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