Service Updates

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State Of The Union: 2 Factor Authentication

2018 is bringing an exciting change for us here at Virtual Administrator. 2 Factor Authentication has been the most requested feature addition to our servers for months now. We’ve been working hard behind the scenes to figure out how to make this work reliably for our partners. We have finally set up a new 2FA…

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Microsoft Exchange Patch Potentially Stopping Mail Flow

Our technicians at Network Depot noticed that some of our exchange servers went offline earlier today. This is due to a Microsoft patch which went out that is blocking mail flow on some servers. We were able to correct the issue by executing an IIS reset on the servers in question and mail returned to…

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BEFORE updating to Windows 8.1 – Kaseya KLC is not compatible with IE11

Windows 8.1 is out today. I’m sure several of you have already downloaded it. Before you decide to upgrade (if you haven’t yet) we wanted to report on a problem for Kaseya users before you upgrade your machine. Windows 8.1 comes with the new IE11 (replacing IE10 in Windows 8). IE11 has many improvements but…

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New Kaseya Cloud Updates

Today Kaseya is going to be making some changes to KLC on their cloud offering. The details are below: Hello Folks, This Thursday, the CloudOPS team will deploy a new back-end feature to the cloud platform which will enable new KLC global relay functionality. Over the past few months, we have been working on a…

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New Site

Virtual Administrator is excited to announce a new website. We’re sanding off the rough edges over the next two weeks and preparing for the launch of a new Virtual Administrator program (ClubMSP). Stay tuned for more information. We’re going to be in touch with our partners to get you setup with an account and help…

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Kaseya releases Kaseya AV 1.2 (KAV)

Kaseya has released the next update to their Kaspersky implementation in their RMM tool. KAV 1.2 bring, among other things, server support.

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