Dan Kolansky

7 Security Bulletins were released – 5 Critical, 2 Important, and 0 Moderate We have not uncovered any widespread problems with any of these patches and are releasing all of them. Noteworthy Patch News Of the 5 critical patches released MS12-077 should be the top priority. This Internet Explorer flaw affects all versions however it…

6 Security Bulletins were released – 4 Critical, 1 Important, and 1 Moderate We have not uncovered any widespread problems with any of these patches and are releasing all of them. Noteworthy Patch News Critical update MS12-071 for Internet Explorer is the top priority this month. However the problem only affects IE 9 so the…

Chris Amori gives a crash course on Kaseya patch management. He shares his rules of patch management as well as working with Patch status.

We had an interesting conversation with one of our clients recently and Chris penned a response which I thought was very much worth sharing with the greater community. The question of the hour is offering trials to your prospects in order to convert them over to clients. Here are Chris’ thoughts on the matter (with…

Trevor Nelson, Nick Blozan, and Mitch Cipriano from Live Virtual Helpdesk join Dan Kolansky and Chris Amori from Virtual Administrator to bring you a new NOC offering from Live Virtual Helpdesk.

Stay tuned to learn more!

This is a common question we run into when people are on trial for IT Center but need to convert it into a paid account. It is important to make sure that you convert your account before the 30 day trial has ended or else you’ll end up in a situation where we have to…