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Month: October 2012

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7 Steps to Troubleshoot Kaseya/Kaspersky Anti-Virus (KAV) Installation Problems

Installing Anti-Virus can often be a little painful.  If you are working with Kaspersky (KAV), here are a few basic troubleshooting steps from our Virtual Administrator support Guru,  Jim Bulger: 1)    Check to see if the install was successful but script timed out before verification  After a failed install check the end point for the avp.exe…

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Virtual Administrator’s October 2012 Patch Recommendations

7 Security Bulletins were released – 1 Critical and 6 Important We have not uncovered any widespread problems with any of these patches and are releasing all of them. MS12-064 is the top priority this month.  After your next patch cycle completes you should follow up and make sure this is installed.  MS12-066 and MS12-067…

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Check your Kaseya SaaS agent counts!

We recently ran across a combination of events that might lead to your paying for more Kaseya SaaS agents than you need.

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