Month: October 2012
7 Steps to Troubleshoot Kaseya/Kaspersky Anti-Virus (KAV) Installation Problems
Installing Anti-Virus can often be a little painful. If you are working with Kaspersky (KAV), here are a few basic troubleshooting steps from our Virtual Administrator support Guru, Jim Bulger: 1) Check to see if the install was successful but script timed out before verification After a failed install check the end point for the avp.exe…
Virtual Administrator’s October 2012 Patch Recommendations
7 Security Bulletins were released – 1 Critical and 6 Important We have not uncovered any widespread problems with any of these patches and are releasing all of them. MS12-064 is the top priority this month. After your next patch cycle completes you should follow up and make sure this is installed. MS12-066 and MS12-067…
Check your Kaseya SaaS agent counts!
We recently ran across a combination of events that might lead to your paying for more Kaseya SaaS agents than you need.