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Virtual Administrator’s January 2016 Patch Recommendations

9 Security Bulletins were released – 6 Critical, 3 Important, and 0 Moderate This Month In Brief 9 Security Bulletins were released – 6 Critical, 3 Important We have not uncovered any widespread problems with any of these patches and are releasing all of them. MS16-001, MS16-002, MS16-003, MS16-004, MS16-005, MS16-006 are rated Critical. After…

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Virtual Administrator’s December 2015 Patch Recommendations

12 Security Bulletins were released – 8 Critical, 4 Important, and 0 Moderate This Month In Brief 12 Security Bulletins were released – 8 Critical, 4 Important We have not uncovered any problems with any of the Security Bulletins and are releasing all of them. Denied Non-Security Bulletin Updates: KB3114409 and KB3102429 have been denied…

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How to identify and remove Dell eDellRoot certificate vulnerability using Kaseya

You may have heard about the latest certificate vulnerability, this one from Dell. There are actually two certificates that are exposed, one called eDellRoot which is factory installed by the Dell Foundation Services application, designed to make support easier.   The 2nd one is probably less common, it is called the DSDTestProvider certificate, and is only…

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Virtual Administrator’s November 2015 Patch Recommendations

12 Security Bulletins were released – 4 Critical, 8 Important, and 0 Moderate This Month In Brief 12 Security Bulletins were released – 4 Critical, 8 Important We are releasing KB3097877 (MS15-115). As you recall Microsoft rereleased it last Thursday claiming the updated patch corrected all of the problems.  Since then we have only seen…

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Virtual Administrator’s October 2015 Patch Recommendations

6 Security Bulletins were released – 3 Critical, 3 Important, and 0 Moderate This Month In Brief We have not uncovered any widespread problems with any of these patches and are releasing all of them. MS15-106, MS15-108 and MS15-109 are rated Critical. After your next patch cycle completes you should follow up and make sure…

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Creating a service “beachhead” to turn cold prospects into hot customers

Anyone who has spent time trying to sell managed services knows that it is not a cheap proposition to a customer. Just waltzing into a prospect’s company and getting them to commit to a four or five figure per month contract can be a difficult pill for them to swallow — no matter the value…

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