Month: September 2012

Chris Amori gives a crash course on Kaseya patch management. He shares his rules of patch management as well as working with Patch status.

1 Out of Band Security Bulletins were released – 1 Critical Due the urgency of this release we have immediately approved it in all patch policies. SaaS partners managing their own patch policies should consider approving this immediately if not already automatically approved by the Default Approval Status for Critical (High Priority) updates. Exploitability Publically…

We had an interesting conversation with one of our clients recently and Chris penned a response which I thought was very much worth sharing with the greater community. The question of the hour is offering trials to your prospects in order to convert them over to clients. Here are Chris’ thoughts on the matter (with…

2 Security Bulletins were released – 0 Critical and 2 Important We have not uncovered any widespread problems with any of these patches and are releasing all of them. Unusually quiet this month, only 2 patches and neither are critical.  Windows, Office and Internet  Explorer are unaffected this month. No out-of-band updates were released during…

Trevor Nelson, Nick Blozan, and Mitch Cipriano from Live Virtual Helpdesk join Dan Kolansky and Chris Amori from Virtual Administrator to bring you a new NOC offering from Live Virtual Helpdesk.

Stay tuned to learn more!