Month: August 2012

How to sign up for Kaseya IT Center

This is a common question we run into when people are on trial for IT Center but need to convert it into a paid account. It is important to make sure that you convert your account before the 30 day trial has ended or else you’ll end up in a situation where we have to…

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Kaseya K2 For Techs – Technician Training

This is a fantastic new video series by Chris Amori for training technicians on how to use Kaseya in their day-to-day lives.

He has been pouring himself into this training project for some time now. Feel free to listen in or pass this along to your technicians to give them a better understanding of what Kaseya can do for them in day-to-day operations.

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Virtual Administrator’s August 2012 Patch Recommendations

9 Security Bulletins were released – 5 Critical and 4 Important We have not uncovered any widespread problems with any of these patches and are releasing all of them. MS12-060 and MS12-054 are the top priority this month. After your next patch cycle completes you should follow up and make sure these are installed. Exchange…

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Live Virtual Helpdesk – New Promotional Video

A big shout out to our partners at Live Virtual Helpdesk. They put together this nice promotional video. If you work with them this is a chance to see some of the team and where they operate. Good stuff, worth a quick watch :).

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