Kaseya releases patch to fix Firefox Live Connect Support!
Great news this week! Kaseya finally released patch 9.2.0.11 to fix the long standing problem of Kaseya Live Connect (KLC) working with Firefox. Up to this point, if you tried to run Live Connect on a recent version of Firefox you would get the dreaded “Plug-in Crashed” message. If you are on our hosted servers,…
BEFORE updating to Windows 8.1 – Kaseya KLC is not compatible with IE11
Windows 8.1 is out today. I’m sure several of you have already downloaded it. Before you decide to upgrade (if you haven’t yet) we wanted to report on a problem for Kaseya users before you upgrade your machine. Windows 8.1 comes with the new IE11 (replacing IE10 in Windows 8). IE11 has many improvements but…
New Kaseya Cloud Updates
Today Kaseya is going to be making some changes to KLC on their cloud offering. The details are below: Hello Folks, This Thursday, the CloudOPS team will deploy a new back-end feature to the cloud platform which will enable new KLC global relay functionality. Over the past few months, we have been working on a…
Kaseya KLC Rocks! (no I haven't been drinking!)
Give Kaseya Live Connect (KLC) another try. I know you are probably thinking I have gone off the deep end, the Kaseya community site has plenty of messages about problems with KLC, and I have written several blog articles about how to make it more efficient, but something happened a few weeks ago that…
Give Your Clients Remote Control Access To Their System Using Kaseya
In version 6.2, Kaseya allowed SaaS partners to give their users access to their machines. Follow the easy instructions below to provide your clients more value from your service. Click on Agent Tab (Button #1) Go to Configure Agents-> Portal Access (#2). Select the computer you wish to give remote access to (#3) Give them…
Troubleshooting Kaseya Live Connect (KLC)
Things to try when Kaseya Live Connect (KLC) doesn’t seem to be working… In July I wrote a blog article about how to improve the performance of KLC by pre-installing the KLC modules on a scheduled basis. With the release of 6.2, this is still a best practice. If you have your own on-premise KServer…