Kaseya KAV Definitions not updating? Do you even know?
So in the never-ending saga of KAV functionality, we discovered that after the 9.2.13 patch, many (about 15%)of our endpoints didn’t seem to be getting updated virus definitions. We have sadly gotten used to the mismatch between the console and the agent, but in the past, it was always the console that was wrong, the…
MalwareBytes blocked Kaspersky's DNS Lookup of OpenDNS IPs?
Over the past year or so we have had several Kaseya tickets at https://virtualadministrator.com with the following error: An active MalwareBytes AntiMalware threat was detected on {machinename} at {time}. The threat is: Name: IP-BLOCK Location: 67.215.66.149 (Type: outgoing, Port: 59789, Process: avp.exe) Status: ACTION REQUIRED! Needless to say it is a weird one! Why would MalwareBytes…
Problems with MS13-036/KB 2823324 Patch – Do not install
***EDIT*** We’ve created a script for removing this patch available here: https://virtualadministrator.com/scripts/uninstall-kb2823324/ Partners, Kaseya, Kaspersky and the industry are reporting problems with recently released patch MS13-036/KB2823324. It is currently recommended to NOT install this patch, and if you have already installed it, UN-install it BEFORE rebooting your computer.
7 Steps to Troubleshoot Kaseya/Kaspersky Anti-Virus (KAV) Installation Problems
Installing Anti-Virus can often be a little painful. If you are working with Kaspersky (KAV), here are a few basic troubleshooting steps from our Virtual Administrator support Guru, Jim Bulger: 1) Check to see if the install was successful but script timed out before verification After a failed install check the end point for the avp.exe…
Kaseya releases Kaseya AV 1.2 (KAV)
Kaseya has released the next update to their Kaspersky implementation in their RMM tool. KAV 1.2 bring, among other things, server support.