If you read Chris’ blog post here on Kaseya KLC, the new updates to Kaseya Saas have dramatically improved the performance of KLC.
However, in order for you to enjoy these updates you need to update the Kaseya Agent on the machine itself. This update can be done by going to Agents -> Update Agents in your Kaseya control panel.
If you do not update the agents the Saas system is going to be forcing the update over the course of the next week. There should be no interruption of service.
This effects servers Saas2 and Saas9.